Right of Withdrawal for Consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession).

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the date on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered uniformly.

To exercise the right to cancel, you must inform me (Melanie Schwarzer, Geschwister-Gerrits-Str. 8, 47626 Kevelaer, telephone no.: 0 28 32/97 24 161, e-mail address: service@atelier-m73.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the sample revocation text below, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of Revocation

If you withdraw from this contract, I shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by me), without undue delay and in any event not later than 14 days from the day on which I am informed about your decision to withdraw from this contract. For this repayment, I will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.

I can refuse repayment until I have received the goods back.

You must return or hand over the goods to me immediately and in any case within 7 calendar days at the latest from the day on which you inform me of the revocation of this contract. The deadline is met if you send the goods before the period of 7 calendar days has expired.

You bear the direct costs for the return shipment of the goods.

Reasons for Exclusion or Expiry

The right of withdrawal does not apply to contracts

  • for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;- zur Lieferung von Waren, die schnell verderben können oder deren Verfallsdatum schnell überschritten würde
  • for the delivery of newspapers, magazines or periodicals with the exception of subscription contracts. The right of withdrawal expires prematurely for contracts – for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery
  • for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature; – for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery

Sample Revocation Text

(If you wish to withdraw from the contract, please complete this form and return it to us).

– To Melanie Schwarzer, Geschwister-Gerrits-Str. 8, 47626 Kevelaer, e-mail address: service@atelier-m73.de

– I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()

– Ordered on ()/ received on ()

– Name of the consumer(s)- Anschrift des/ der Verbraucher(s)
– Signature of the consumer(s) (only for notification on paper) – Date

(*) Delete as appropriate.